Page 2 - Hikvision - Ghid rapid- 2017-Q4
P. 2
VISION UNAUTHORIZED DISTRIBUTORS POLICY
Hikvision Europe sells products only through authorized
distributors. We value our industry partners and are proud
of the relationships we have developed to help expand the
use of our innovative technology products and solutions.
These authorized distributors have committed to serve
as a link in the Hikvision Europe value chain by providing
excellent pre- and post-sale customer service, including
full firmware and sales engineering support.
Not every distributor advertising Hikvision products
has been authorized by Hikvision Europe to advertise
or sell those products. We warn potential customers
against purchasing these “gray market” products from
unauthorized distributors. Unauthorized distributors may
be selling counterfeit, used, or damaged product. Much of
the products sold by unauthorized distributors have been
altered with modified firmware. Since this means that it is
no longer in original factory condition, Hikvision warranty is
void, per company policy.
We warn potential customers against purchasing from
unauthorized distributors. Purchasing through authorized
Hikvision Europe distributors ensures that you receive the
benefits of technical support, project registration, dealer
loyalty programs and advance replacement of any camera,
recorder, monitor, video server, or software, in addition
to Hikvision Europe full warranty. Additionally, products
purchased through authorized distribution partners have
additional features and capabilities that distinguish the
Europe offering.
If you have any questions or concerns about the official
status of your Hikvision distributor before your purchase,
please contact Hikvision Europe Customer Service at
support.eu@hikvision.com to confirm their authorized
status.
Thank you for your continued support of our industry-
leading video surveillance products.
Hikvision Europe sells products only through authorized
distributors. We value our industry partners and are proud
of the relationships we have developed to help expand the
use of our innovative technology products and solutions.
These authorized distributors have committed to serve
as a link in the Hikvision Europe value chain by providing
excellent pre- and post-sale customer service, including
full firmware and sales engineering support.
Not every distributor advertising Hikvision products
has been authorized by Hikvision Europe to advertise
or sell those products. We warn potential customers
against purchasing these “gray market” products from
unauthorized distributors. Unauthorized distributors may
be selling counterfeit, used, or damaged product. Much of
the products sold by unauthorized distributors have been
altered with modified firmware. Since this means that it is
no longer in original factory condition, Hikvision warranty is
void, per company policy.
We warn potential customers against purchasing from
unauthorized distributors. Purchasing through authorized
Hikvision Europe distributors ensures that you receive the
benefits of technical support, project registration, dealer
loyalty programs and advance replacement of any camera,
recorder, monitor, video server, or software, in addition
to Hikvision Europe full warranty. Additionally, products
purchased through authorized distribution partners have
additional features and capabilities that distinguish the
Europe offering.
If you have any questions or concerns about the official
status of your Hikvision distributor before your purchase,
please contact Hikvision Europe Customer Service at
support.eu@hikvision.com to confirm their authorized
status.
Thank you for your continued support of our industry-
leading video surveillance products.
