Page 54 - Catalog DSC 2014
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DSC Services & Support
DSC understands that security dealers everywhere need more than just great
products, they deserve exceptional service and support as well. That is why we have
committed resources to ensure we’re in a position to help our customers as needed.
DSC Customer Service and Support
A dedicated team of Technical Support, Customer Service and Sales Support
Representatives are available to provide security professionals with valuable expertise and
in-depth product knowledge. The Customer Service and Support Center offers extended
hours of services and access to all departments within DSC with multilingual support.
For any inquiries, general product information or the location of the nearest DSC distributor,
please call 1 888.888.7838 (Toll Free) / +1 905.760.3000 or email us at info@dsc.com.
For technical support issues, please call 1 800.387.3630 or email tech@dsc.com.
DSC marketplace.com
The DSC marketplace.com is your primary method for ordering product-specific
literature, associated marketing support materials and promotional items. To access this
great service, please visit www.dscmarketplace.com and complete the short registration
form. Your account will be activated within 48 hours allowing you to start browsing the
site at your convenience. To ensure proper materials are being ordered, you can view
thumbnail pictures as well as download PDF files of all items. For more information
please visit www.dscmarketplace.com.
www.dsc.com
The DSC website is an intuitive, easy-to-navigate resource that provides security professionals with access to a wealth of product-
specific information. Password-protected areas are tailored specifically for security dealers and offer the latest news on DSC products,
corresponding events and launches, the latest technical support materials and diagnostic tools, and helpful industry and association
links. Downloadable PDF versions of all DSC sales and specification sheets, images, end-user manuals, architect and engineer
specifications, plus the complete DSC product catalog can be found on the website. Visit www.dsc.com to learn more.
Since 1998, C24 Communications has been activating and administering cellular
devices (DSC branded Alarm Communicators) for security alarm dealers in North
America. The units are activated through a Voice response Unit (VRU) over a
phone line, mobile interface or via C24 Communications’ web portal.
These secure interfaces allow for the activation, editing and deactivation of
accounts, the retrieval of device status and programming or modification of
communicator options.
For more information on C24 Communications, please visit www.connect24.com
services & support
DSC Services & Support
DSC understands that security dealers everywhere need more than just great
products, they deserve exceptional service and support as well. That is why we have
committed resources to ensure we’re in a position to help our customers as needed.
DSC Customer Service and Support
A dedicated team of Technical Support, Customer Service and Sales Support
Representatives are available to provide security professionals with valuable expertise and
in-depth product knowledge. The Customer Service and Support Center offers extended
hours of services and access to all departments within DSC with multilingual support.
For any inquiries, general product information or the location of the nearest DSC distributor,
please call 1 888.888.7838 (Toll Free) / +1 905.760.3000 or email us at info@dsc.com.
For technical support issues, please call 1 800.387.3630 or email tech@dsc.com.
DSC marketplace.com
The DSC marketplace.com is your primary method for ordering product-specific
literature, associated marketing support materials and promotional items. To access this
great service, please visit www.dscmarketplace.com and complete the short registration
form. Your account will be activated within 48 hours allowing you to start browsing the
site at your convenience. To ensure proper materials are being ordered, you can view
thumbnail pictures as well as download PDF files of all items. For more information
please visit www.dscmarketplace.com.
www.dsc.com
The DSC website is an intuitive, easy-to-navigate resource that provides security professionals with access to a wealth of product-
specific information. Password-protected areas are tailored specifically for security dealers and offer the latest news on DSC products,
corresponding events and launches, the latest technical support materials and diagnostic tools, and helpful industry and association
links. Downloadable PDF versions of all DSC sales and specification sheets, images, end-user manuals, architect and engineer
specifications, plus the complete DSC product catalog can be found on the website. Visit www.dsc.com to learn more.
Since 1998, C24 Communications has been activating and administering cellular
devices (DSC branded Alarm Communicators) for security alarm dealers in North
America. The units are activated through a Voice response Unit (VRU) over a
phone line, mobile interface or via C24 Communications’ web portal.
These secure interfaces allow for the activation, editing and deactivation of
accounts, the retrieval of device status and programming or modification of
communicator options.
For more information on C24 Communications, please visit www.connect24.com
services & support
